bfb777 Privacy Policy

1. Details of Information Collected

bfb777 collects various types of personal information for the purpose of providing and improving its services. The information collected is divided into the following categories:

1.1 Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification — users aged 21 and above only)
• National ID number or passport number
• Current and permanent address

1.2 Contact Information

• Email address
• Mobile number (for bKash, Nagad, or Rocket verification)

1.3 Financial Information

• Mobile banking account number (bKash, Nagad, Rocket)
• Bank account details (for bank transfers)
• Transaction history (deposits and withdrawals)

1.4 Technical Information

• IP address
• Browser type and version
• Device type and operating system
• Cookie and session data
• Login time, game session duration, and activity logs

2. How Information Is Collected

bfb777 collects your information through the following methods:

• Directly provided information: Information you provide when registering an account, updating your profile, or contacting customer support.
• Automatically collected information: Information collected automatically through cookies, log files, and tracking technologies while you browse our website.
• Information from third parties: Transaction confirmation information received from payment providers (bKash, Nagad, Rocket).
• Identity verification: Documents for verifying your identity and age as part of the KYC (Know Your Customer) process.

3. Purpose of Using Information

Collected information is used only for the following purposes:

3.1 Account Management

Your information is used to create, verify, manage, and secure your account. Through age verification, we ensure that only individuals aged 21 or above are able to use the platform.

3.2 Service Delivery and Improvement

Information is analyzed to personalize the gaming experience, resolve technical issues, and improve the quality of the platform.

3.3 Managing Financial Transactions

To process deposits (minimum ৳200) and withdrawals (minimum ৳800), and to ensure withdrawals are processed within 1 hour.

3.4 Fraud Prevention and Security

Information is used to detect suspicious activity, protect accounts, and comply with anti-money laundering regulations.

3.5 Customer Support

To provide 24/7 live chat support in Bengali and to resolve your complaints or issues quickly.

3.6 Meeting Legal Obligations

Information required to comply with applicable laws, regulations, and regulatory directives is retained.

4. Cookie Policy

The bfb777 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your browsing experience.

4.1 Essential Cookies

These cookies are essential for the basic functionality of the website. Without them, the site will not work properly.

4.2 Analytical Cookies

These cookies are used to understand how users interact with the site, which helps us improve our services.

4.3 Functionality Cookies

These cookies are used to remember your preferences, language, and other settings.

5. Sharing Information with Third Parties

bfb777 never sells your personal information or provides it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment processors: Necessary information is shared with bKash, Nagad, Rocket, and banks to complete transactions.
• Technology partners: Technology companies that assist in operating the platform — only the necessary information, under confidentiality agreements.
• Legal requirements: In response to a court order or a lawful request from a law enforcement agency.
• Fraud prevention: Limited information may be shared with fraud detection services.

Information shared with third parties is kept to a minimum and is authorized for use only for specific purposes.

6. Data Security Measures

bfb777 applies industry-standard security measures to protect your personal information:

• SSL encryption: All data transfers are secured through SSL/TLS encryption.
• Secure servers: Data is stored in secure data centers where unauthorized access is prohibited.
• Two-factor authentication: An additional layer of security when accessing your account.
• Regular security audits: Regular security audits are conducted to identify potential vulnerabilities.
• Staff training: Our staff receive regular training on data protection.

7. Data Retention Period

bfb777 retains your personal information in accordance with the following policy:

• All information is retained for as long as your account remains active.
• Even after account closure, certain information may be retained to meet legal obligations.
• Financial transaction records are retained for the period specified under applicable law.
• Information related to fraud prevention may be retained for an extended period.
• Marketing-related data is deleted within a reasonable time from the date you withdraw your consent.

8. Your Rights

Under this privacy policy, you have the following rights:

8.1 Right to Access

You have the right to know what information we hold about you. You can request this information at any time through customer support.

8.2 Right to Rectification

You have the right to request correction of any inaccurate information in your data.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations.

8.4 Right to Restrict Processing

In certain circumstances, you have the right to request that the processing of your information be restricted.

8.5 Right to Data Portability

You have the right to receive the information you have provided in a structured, machine-readable format.

9. Privacy of Minors

The bfb777 platform is strictly prohibited for individuals under the age of 21. We do not knowingly collect personal information from any minor. If we learn that information from a minor has been collected, we will immediately delete that information and close the relevant account.

If you believe that a minor is using our platform, please contact our customer support immediately.

10. Notice of Policy Changes

bfb777 reserves the right to change or update this privacy policy as needed. For any significant changes:

• A clear notice will be displayed on the website.
• The "Last updated" date at the top of the policy will be changed.
• Registered users may be notified by email.

If you continue to use the platform after a change, you will be considered to have consented to the updated policy.

11. Contact Us

For any questions, concerns, or requests to exercise your rights regarding the privacy policy, contact us through the following: